The National Certificate in Glass & Glazing - Introduction Brochure

The Glass and Glazing Industry - A Growth Industry looking for New Talent
More glass is being used than ever before in the construction of New Zealand homes and commercial buildings. To meet this growth, the industry needs people with the right skills and qualifications.
The National Certificate in Glass and Glazing - Introduction offers an ideal start for people new to the industry and the chance to upskill existing staff. This new qualification will help to develop the people and skills the industry needs to flourish.

Who's it for?

• Existing staff looking to take on new roles and responsibilities
• People new to the industry in manufacturing, processing or glazing roles
• Frontline staff in reception, telephone orders, delivery or customer service roles who need to broaden their knowledge of products and processes.

• Glass manufacturing and its different processes
• Information about different types of glass and how they are used
• Customer service training
• Use of glass industry terminology
• How to work as part of a company
• Understanding the properties of glass
• Understanding legislation relevant to the industry
• Knowledge of glass industry standards
• Safety information such as understanding the human impact on glass and learning about NZS 11223 Part 3
• Understanding drawings, specifications and work documents.

• The National Certificate in Glass and Glazing Introduction will be a prerequisite to the apprenticeship programme.
• Apprentices will continue training at the Glass and Glazing Institute in Wellington to complete the National Certificates in Glazing and Glass Processing.

• Training is practical and immediately useful. There are two orientation days delivered by industry experts away from the workplace. All other training happens on the job.
• Employees work through the programme at their own pace with the aid of training workbooks and the support of a workplace mentor. JITO will arrange all training and subsidise all training costs.

• Earn while you learn
• Broaden your skills
• Gain a Nationally-recognised qualification
• Make your current job more interesting
• Boost your career prospects

• Use the National Certificate as your firm's induction programme
• Upskill your staff - make them more independent and able to make decisions
• Improve your staff's product knowledge

• Improve customer service
• Boost your bottom line by creating a culture of quality continuous improvement and learning
• Save money - all JITO-linked training attracts a government subsidy to help cover your costs
• Upskill staff in health and safety issues
• Avoid future skill shortages - the whole industry stands to benefit from increasing the number of trained and qualified staff